What data is deleted?
When deletion is completed, we delete, anonymize, or unlink personal data associated with your account wherever reasonably possible.
- Login data and account identifiers such as email address or phone number when they are no longer required.
- Profile data, personal preferences, device tokens, and notification tokens.
- App data owned by you, such as wallets, transactions, debts, tasks, documents, notebooks, and will content, subject to sync state and legal obligations.
- Files and attachments owned by your account when they are not required for legal, security, or record integrity reasons.
What data may be retained?
We may retain limited information only when necessary for compliance, security, or record integrity.
- Legal, accounting, or payment records that must be kept for a defined period.
- Security, fraud-prevention, and technical error logs needed to protect users.
- Anonymous or aggregated data that does not identify you and is used to improve the service.
- Data that must be retained because of an open dispute, legal request, or regulatory obligation.
If you cannot access the app, contact support from this page and include the email or phone number linked to your account so we can help verify ownership and start the request safely.
Can’t access your account?
If you lost access to your account or cannot open the app, contact us through the support page. We will request enough information to verify that you own the account before performing deletion, protecting your data from unauthorized requests.
