Qershnat Support Center

We are here to help whenever you need us

Send a support request, complaint, or suggestion. It goes directly to the same Qershnat support inbox used by the app. You can continue the conversation here from the same browser.

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Official support email support@qershnat.com

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The same support form used in the app, connected to the same support team.

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Same app content

Questions and help pages in one place

This page shows the same FAQ, legal, and help content used inside the Qershnat app.

Frequently asked questions Important pages

Frequently asked questions

What is Qershnat? +

Qershnat is an app for wallets, transactions, debts, attachments, sharing, reports, and everyday commitments in one place.

Does the app work offline? +

Yes, many local actions work in the mobile app and sync when internet returns. AI, sharing, and secure public links require connection.

Is my data safe? +

We use permissions, verification, hashed passwords, random links, and limited operational logs. We do not sell your personal data.

How do wallets and currencies work? +

You can create wallets in different currencies. Reports show values per currency instead of merging unrelated currencies into one fake number.

How do I share a wallet, debt, or list? +

Create a link with permissions such as view, add, or edit. You can copy, disable, or delete it depending on permissions.

Can I attach files? +

Yes, supported screens can accept images, PDFs, videos, audio, or documents with preview and download depending on platform.

How do debts and installments work? +

Record money owed to you or by you, add payments, increases, installments, attachments, and due dates.

What are custom task lists? +

You can create normal or custom task lists with different fields, permissions, and optional wallet-linked financial fields.

How does My Occasions work? +

It stores occasions, birthdays, relationships, reminders, greetings, countdowns, and birth-date info where available.

What is Qershnat Hush? +

A temporary secret-message link that can expire by time, view count, or after first view.

Does the AI assistant execute immediately? +

Sensitive actions require review and confirmation. Text, voice, or images are analyzed to help create or update records accurately.

How do I contact support? +

Open Help in the app or Contact us on the website to create a support ticket.

About Qershnat

Qershnat is an app for managing daily money and personal commitments in a way that feels fast, smart, and natural on mobile.

What Qershnat offers

Multiple wallets, transactions, categories, attachments, reports, permission-based sharing, notifications, offline use, and sync across devices.

Privacy

Privacy summary

Your privacy matters. We collect and use the data needed to operate your account, sync, notifications, support, security, and the features you choose to use.

Account and device data

We may process your name, phone, email, country, language, timezone, default currency, device token, device type, app version, and IP address for operation and security.

Terms and conditions

Acceptance and scope

By using Qershnat on the website or mobile app, you agree to use it as an organization and tracking tool, not as a substitute for professional financial, legal, tax, or accounting advice.

Accounts, login, and local mode

You are responsible for providing accurate profile data such as name, email, phone, country, default currency, and timezone because they affect notifications, reports, dates, and sync.